About us
Key facts
- Established in 1924, O'Brien® has over 80 years experience in glass replacement giving you peace of mind.
- O'Brien® can repair or replace any type of glass on any make, model or age of vehicle.
- O'Brien® operate a ‘repair first’ philosophy which means that, whenever possible, we prefer to repair your existing windscreen rather than replacing it with a new one, saving you both time and money.
- O'Brien® can take the hassle out of making a claim on your vehicle insurance by arranging for the work to be carried out and then helping with all the paperwork, even taking any payment (such as an excess) if necessary.
- At O'Brien® we use only quality glass. All our stock is sourced from reputable global suppliers and all glass utilised meets the requirements of Australian Design Rule ADR8/01. All of our glass complies with Australian Standard AS/NZS2080: 2006 or equivalent International Standards.
- O'Brien® serves more than 300,000 motorists across Australia every year.
- O'Brien® has 47 branches and 84 Authorised Dealers located throughout Australia.
- O'Brien® has over 250 mobile technicians and together with our Authorised Dealers this enables us to also carry out any work at a location of your choice - at home, at work or wherever you are.
- O'Brien® technicians are trained to the highest standards. All our technicians undertake the ATCP (Autoglazier Training Certification Program) which is facilitated by the Institute of Automotive Mechanical Engineers.
- O'Brien® guarantees all our workmanship for as long as you own the vehicle that we fix.
- O'Brien® can be contacted 24 hours a day, 7 days a week on 1800 645 011.
- O'Brien® is part of Belron®, the World’s leading vehicle glass repair and replacement company that operates in 32 countries.
- O'Brien® has a dedicated research and development centre – Belron® Technical – that constantly develops the most up-to-date knowledge, tools and training for use by our technicians.
