When you sign up to the O'Brien^® Priority Plan, you'll be able to enjoy a range of special privileges that keep you and your business covered. Whatever’s needed, you'll discover inimitable care and workmanship from O'Brien^® - guaranteed. Our unmatched services are available to you at any time of the day or night, alongside these other fantastic benefits.

O'Brien^® Priority Plan

Free board-up/shuttering

It is our policy to re-glaze on the spot. However, when we are unable to do so we will provide an immediate temporary board-up/security patch -free of charge - regardless of the hour.

Free second replacement

If the same pane of glass which we replace is broken again within 12 months we will replace it a second time free of charge. Simply present your previous invoice to make a claim.

No hassle insurance claims

We will submit the claim on your behalf, all you need to do is pay O’Brien^® any excess which may apply.

1 hour service or $100 back

In the event of an emergency glass breakage, we guarantee to be at your premises within an hour of your call. Simply tell the operator it is an emergency and we promise to have a Glazier on site within 60 minutes, or we’ll give you $100 back excluding periods of high demand such as storms or natural disasters.

Compliance with Australian Standards

All O’Brien^® glazing is guaranteed to comply with the current Australian Standard (AS 1288).