Damage to your home or business?

Storms can often be unpredictable and we understand the damage can extend further than just the home and can cause immediate disruption to your business. If you have broken glass, O’Brien® are here to help with our flexible and affordable 24/7 emergency glass replacement services.

Frequently asked questions


How long until someone will call me back?

We’re currently experiencing higher than normal booking requests. We will endeavour to get back to you within 72 hours.

How do I find out if my damage is covered by insurance?

Once you’ve requested a booking and made an appointment for your home or business glass repair, we’ll contact your nominated insurance company to organise approval for the proposed work. In most cases they will work directly with us.

How much will it cost?

The cost of fixing your glass depends on a number of different factors, including size, thickness, positioning and the type of glass. We know that price is important to you and we’ll do everything we can to ensure we provide great value for money.

Can I clean up the broken glass before a glazier arrives?

If you’re going to clear up the broken glass yourself before O’Brien® arrive, don’t forget to wear thick, strong gloves to protect yourself.

Your request has been successfully submitted.

We are experiencing very high call volumes because of the storm in your area. We can appreciate this is a very challenging time and we are doing all that we can to attend to your request. We will be in contact with you within the next 12 hours to provide you with an update on your booking request.

Thank you for choosing O'Brien® to help you.

Submitting...

Storm Damage Booking Request

Type of service?

How would you prefer to pay for the work?

Quantity of broken panels (windows or doors)

Other comments ie two storey home, timber frame.

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We’re here to help

business glass replacement

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We’re ready to help when you need us most, all day every day

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From a company who have been serving Australians for over 90 years

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Our national network of glaziers cover 99% of the population

Insurance claim

Hassle free

We work with all major insurers and can help you with your claim

Insurance claims made easy

Why spend time on paperwork? We work closely with most of Australia’s major insurance providers – meaning we’ll do the hard work for you and take the hassle out of your claim.

No insurance cover? No problem.

Complete our online assessment form and tell us where you want the work done. We’ll call you back with an estimated quote and book you in for a time and place that suits you.